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ForwardGenerational Patient Care: Inspiring Excellence Across the Ages
Course description
From the Greatest Generation to Generation Beta, healthcare professionals treat a wide range of patients who interact within the healthcare system very differently from one generation to the next. And while all patients need and deserve comprehensive and compassionate care, clinicians may feel at a loss for how to treat patients of different generations when their preferences can vary so greatly. In this presentation, Jan Brauer, BSN, MA, will explore how to treat patients of all generations with high quality care. Healthcare professionals will gain insights into how to effectively cater to the unique needs of different generational groups, ensuring that every patient receives compassionate and appropriate care. Participants will also learn strategies to bridge the digital divide, enhance access to care, and improve patient outcomes across all age groups.
Learning objectives
At the conclusion of this learning activity, participants will be able to:
- Summarize what each generation needs from healthcare
- Identify how the digital divide impacts generational access to healthcare
- Identify two action points to providing generationally compassionate care for improved patient outcomes
Target audience
Physician and clinician policyholders
Disclosure
The planners, faculty, and others in control of content have no relevant financial relationships with ineligible companies.
CME information
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Illinois State Medical Society and ISMIE Mutual Insurance Company. The Illinois State Medical Society is accredited by the ACCME to provide continuing medical education for physicians.
The Illinois State Medical Society designates this live activity for a maximum of 1.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The Illinois Nurse Practice Act rules deem CME credit provided by approved sponsors as acceptable to fulfill nursing continuing education requirements for licensure. Nurses may claim one contact hour per unit of CME in the state of Illinois.
Additional information
The recommendations contained in this resource are not intended to define conduct that is appropriate in every case, should not be considered as establishing any standard of care, and do not constitute legal advice. Physicians, clinicians and healthcare providers should take care to ensure that all care rendered reflects the best clinical judgment and complies with the laws and regulations of the state or location at which the care was provided.
Jan Brauer, BSN, MA
Jan Brauer, BSN, MA, believes that we all have a unique perspective and an important voice to contribute to the team. She is a nationally recognized inspirational speaker who enjoys developing leaders. Jan says the “why” of her work is caring for people: the patients and the team who cares for them. She inspires and engages teams and teaches leadership and collaboration techniques as well as how to address team conflict. She has become a leader in patient-centered teamwork to ensure that healthcare teams are working collaboratively to provide safe, quality care. Jan speaks from her first-hand knowledge as a clinical educator with 35 years’ experience as a labor and delivery nurse. She has been a TeamSTEPPS Master Trainer since 2010. She has also been an annual speaker for the American Hospital Association’s Team Training National Conference since 2013. Audiences love Jan's sense of humor and feel empowered by her encouraging and energetic approach to sharing the core elements of teamwork with practical tools necessary for building successful teams.
Available Credit
- 1.00 AMA PRA Category 1 Credits™
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Illinois State Medical Society and ISMIE Mutual Insurance Company. The Illinois State Medical Society is accredited by the ACCME to provide continuing medical education for physicians.
The Illinois State Medical Society designates this enduring material for a maximum of 1.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 1.00 Discount Credit
- 1.00 Participation Credit
Employed by a policyholder, but don't have an ISMIE web account? You can still register for the webinar here.