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ForwardQuality Improvement 101
Course description
Quality improvement is an important topic of interest for physicians and healthcare systems as they aim to improve the caliber of care they provide and keep patients safe. Given that quality improvement is a continuous and ongoing effort meant to enhance outcomes, it is important to remember the basics of how to ensure the effectiveness of improvement processes. Join Dr. Veronica Gillispie-Bell for part one of a two-part series on quality in healthcare as she reviews the concept of quality – and what’s really needed to drive change.
Learning objectives
At the conclusion of this learning activity, participants will be able to:
- Define “quality” as it relates to healthcare
- Summarize the components of quality improvement work
- Identify the strategies that leadership can utilize to facilitate change and the barriers that can hinder it
Target audience
Physician and clinician policyholders
Disclosure
There are no relevant financial relationships with ACCME-defined commercial interests for anyone who was in control of the content of this activity.
CME information
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Illinois State Medical Society and ISMIE Mutual Insurance Company. The Illinois State Medical Society is accredited by the ACCME to provide continuing medical education for physicians.
The Illinois State Medical Society designates this live activity for a maximum of 1.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The Illinois Nurse Practice Act rules deem CME credit provided by approved sponsors as acceptable to fulfill nursing continuing education requirements for licensure. Nurses may claim one contact hour per unit of CME in the state of Illinois.
Additional information
The recommendations contained in this resource are not intended to define conduct that is appropriate in every case, should not be considered as establishing any standard of care, and do not constitute legal advice. Physicians, clinicians and healthcare providers should take care to ensure that all care rendered reflects the best clinical judgment and complies with the laws and regulations of the state or location at which the care was provided.
Veronica Gillispie-Bell, MD
Dr. Veronica Gillispie-Bell is a board-certified Obstetrician & Gynecologist and associate professor for Ochsner Health in New Orleans, Louisiana. She serves as the Senior Site Lead and Section Head of Women’s Services at Ochsner Kenner. Additionally, she serves as the Director of Quality for Women’s Services for the Ochsner Health System and is the Medical Director of the Ochsner Center for the Minimally Invasive Treatment of Uterine Fibroids. She earned her medical degree from Meharry Medical College and completed her residency training at Ochsner Health System. She has a Master of Applied Science in Patient Safety and Healthcare Quality from the Johns Hopkins Bloomberg School of Public Health. Additionally, she has received certification in diversity and inclusion from Cornell University. Clinically, in addition to providing obstetric care, Dr. Gillispie-Bell performs advanced laparoscopic and robotic assisted laparoscopic procedures and is known nationally for her expertise in management of heavy menstrual bleeding associated with fibroids.
Dr. Gillispie-Bell is also the Medical Director of the Louisiana Perinatal Quality Collaborative and Pregnancy Associated Mortality Review for the Louisiana Department of Health. In this role, she leads initiatives in the state of Louisiana to improve birth outcomes for all birthing persons in Louisiana and eliminate the Black-white disparity gap. Dr. Gillispie-Bell has testified before Congress and led congressional briefings to inform on the drivers of maternal mortality and legislative policy to improve maternal outcomes. She was an invited speaker at the White House Maternal Health Day of Action.
She has served in several other local and national leadership roles and received many accolades for her clinical, academic and community services contributions. She has also been quoted in and published in several local and national publications, including USA Today and the New York Times, and has been a featured speaker at Essence Festival, Good Morning America, CNBC, Scripps News, and was featured in the 1619 Project Docuseries.
Available Credit
- 1.00 AMA PRA Category 1 Credits™
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Illinois State Medical Society and ISMIE Mutual Insurance Company. The Illinois State Medical Society is accredited by the ACCME to provide continuing medical education for physicians.
The Illinois State Medical Society designates this enduring material for a maximum of 1.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 1.00 Discount Credit
- 1.00 Participation Credit
Employed by a policyholder, but don't have an ISMIE web account? You can still register for the webinar here.