Illinois Medicaid Updates - PHE Unwinding, IMPACT, MEDI, MCO Care Gap Reports and More


ISMS members: Free
Non-ISMS members: $75.00

Course Description

This program will provide important information on billing and care for Medicaid patients. Representatives from the Department of Healthcare and Family Services and Illinois Association of Medicaid Health Plans will provide updates on:

  • The anticipated impact of the end to special policies allowed during the public health emergency;
  • Ensuring health professional IMPACT registration remains active;
  • Checking MEDI for patient eligibility; and
  • Care Gap reports available through MCO portals.

Learning objectives

At the conclusion of this activity, learners will be able to:

  • Describe the anticipated end of the Public Health Emergency (PHE), the impact on providers and Medicaid customers, including how to help Medicaid patients update their address ahead of time so they receive renewal forms and other information to maintain coverage once the PHE ends
  • Insure provider IMPACT registration remains active
  • Recognize the importance of checking MEDI for patient's eligibility, MCO and renewal dates
  • Identify what is provided in member Care Gap reports found in the MCO provider portals

Target Audience

ISMS members and their staffs

Additional information


The recommendations contained in this resource are not intended to define conduct that is appropriate in every case, should not be considered as establishing any standard of care, and do not constitute legal advice. Physicians, clinicians and healthcare providers should take care to ensure that all care rendered reflects the best clinical judgment and complies with the laws and regulations of the state or location at which the care was provided.

Course summary
Course opens: 
Course expires: 

Lauren Polite

Analyst, Medicaid Eligibility and Managed Care (HFS), IL Department of Healthcare and Family Services

Anthony "Tony" Kolbeck

Bureau Chief, Hospital & Provider Services, IL Department of Healthcare and Family Services (HFS)

Trisha Rodriquez

Director of Public Policy & Government Relations, Illinois Association of Medicaid Health Plans (IAMHP)


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