Partnering with Community-based Organizations to Improve Patient Care


ISMS members: Free
Non-ISMS members: $75.00

Course description

Coordinated Care Alliance (CCA) is a network of Illinois community-based organizations. Their continuum of care services integrate social and medical aspects of care to achieve the best outcomes at the lowest costs for healthcare partners. During this webinar participants will learn where to acquire adult protective and healthcare services using the Illinois Department on Aging (IDoA) site, community services and supports that address the social determinants of health. Attendees will also learn about partnership opportunities available to ensure individuals remain safe and healthy in their homes. 

Learning Objectives

At the conclusion of this learning activity, participants will be able to:

  • The IDoA and its programs that keep older adults safe in the community.
  • Social determinants of health and their impact on readmissions.
  • Community programs that address the social determinants of health.
  • The benefits of the Bridge transitional care and AIMS programs on health outcomes and patient satisfaction.
  • How partnering with a community-based organization network can benefit your practice.

Target Audience

ISMS members and their staffs

Additional information

Estimated time for completion: 
1 hour

The recommendations contained in this resource are not intended to define conduct that is appropriate in every case, should not be considered as establishing any standard of care, and do not constitute legal advice. Physicians, clinicians and health care providers should take care to ensure that all care rendered reflects the best clinical judgment and complies with the laws and regulations of the state or location at which the care was provided.

Course summary
Available credit: 
  • 1.00 Participation Credit
Course opens: 
Course expires: 

Jessica Grabowski, AM, LCSW, Executive Director of the Coordinated Care Alliance


Jessica Grabowski, AM, LCSWJessica is the Executive Director of the Coordinated Care Alliance. Coordinated Care Alliance is a statewide network of community-based organizations in Illinois that provide coordination and care transition support to at-risk populations. Coordinated Care Alliance contracts with health plans, hospitals, skilled nursing facilities, and medical providers to provide whole-person, quality services. CCA integrates social and medical care to achieve the best outcomes at the lowest costs. Jessica oversees sales, contracting, program development, implementation, and quality. Jessica received her BA from Indiana University and her master’s degree from the University of Chicago School of Social Service Administration.

Available Credit

  • 1.00 Participation Credit
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