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ForwardAdjusting to Practice During COVID-19 and Beyond
Note
This course is available only to ISMS members.
Course description
The COVID-19 pandemic has necessitated a number of changes to how healthcare professionals interact with and care for their patients. One prominent example is the increase in telehealth services, and the need for healthcare professionals to better understand what makes for more effective and successful interactions with patients and families while using these tools for remote care.
The pandemic has also highlighted common personality traits of healthcare professionals that, while often are key to their success, may also inadvertently amplify the distress that many are experiencing as they navigate these unprecedented times.
In this activity, we will touch upon the practical and psychological adjustments that can help healthcare professionals, patients and families feel that quality care is being provided – and that satisfying, productive interactions remain possible in both telehealth and in-person encounters.
Learning objectives
At the conclusion of this learning activity, participants will be able to:
- Identify the strains, changes and demands brought on by practicing during the COVID-19 pandemic
- Summarize common personality traits of healthcare professionals, and how these traits can both hinder and guide the ability to adjust to a new practice environment
- Describe communication strategies that make for more satisfying and effective telehealth visits for patients and healthcare professionals
Disclosure
There are no relevant financial relationships with ACCME-defined commercial interests for anyone who was in control of the content of this activity.
CME information
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Illinois State Medical Society and ISMIE Mutual Insurance Company. The Illinois State Medical Society is accredited by the ACCME to provide continuing medical education for physicians.
The Illinois State Medical Society designates this internet activity for a maximum of 1.00 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
The Illinois Nurse Practice Act rules deem CME credit provided by approved sponsors as acceptable to fulfill nursing continuing education requirements for licensure. Nurses may claim one contact hour per unit of CME in the state of Illinois.
Additional information
The recommendations contained in this resource are not intended to define conduct that is appropriate in every case, should not be considered as establishing any standard of care, and do not constitute legal advice. Physicians, clinicians and healthcare providers should take care to ensure that all care rendered reflects the best clinical judgment and complies with the laws and regulations of the state or location at which the care was provided.
Daniel O'Connell, PhD
Clinical Psychologist and Medical Educator
Daniel O’Connell, PhD, is a clinical psychologist who lives in Seattle, WA. Over the past 35 years, Dr. O'Connell has worked as educator, consultant, clinician, department chair and executive director in medical, behavioral health and educational settings. He is a consultant to The Institute for Healthcare Communication and serves on the faculty of the Foundation for Medical Excellence. He works with providers at the University of Washington and UCLA Schools of Medicine and maintains a coaching and consulting practice working primarily with healthcare organizations and individual providers on all aspects of the psychology of medicine, leadership in healthcare settings and professional interactions. Dr. O’Connell develops educational programs for healthcare providers, groups and institutions and has led more than 700 workshops on various topics in the psychology of relationships and communication in healthcare, change processes and the emotional intelligence aspects of effective leadership.
Available Credit
- 1.00 AMA PRA Category 1 Credits™
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the Illinois State Medical Society and ISMIE Mutual Insurance Company. The Illinois State Medical Society is accredited by the ACCME to provide continuing medical education for physicians.
The Illinois State Medical Society designates this enduring material for a maximum of 1.00 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
- 1.00 Participation Credit