COVID-19 Risk Management Resources
We will continue to update this page as more information becomes available; please be sure to check back regularly for continued guidance on the outbreak.
ISMIE risk management resources:
- Coronavirus Disease 2019: Here’s a high-level look at the risk management considerations that practices and facilities may want to take into account during the COVID-19 pandemic. Read more.
- Addressing objections to face masks and other preventive measures: It's worth considering how you would handle a scenario in which a patient or visitor refused to comply with your practice or facility's COVID-19 protocols – in particular, the use of face masks. Read more.
- Suspending your practice: Given the uncertain climate created by the spread of COVID-19, it may be wise to have a plan in place should you need to suspend your practice in the future or even immediately. Read more (ISMIE policyholder login required).
- Reopening your practice: As healthcare professionals prepare to resume operations, it’s important to consider the many changes that have occurred, and how they can impact your practice. Read more.
- Telemedicine: This resource covers the basics – whether you’re considering the use of telemedicine for the first time or you have offered these services previously. Read more.
- Telemedicine – sample consent form: Telemedicine can offer a way to care for appropriate patients while complying with social distancing mandates – but first, it’s important to be sure you and your patient are on the same page. View our sample consent form (ISMIE policyholder login required).
- Webinar: Telemedicine during COVID-19: What are the biggest benefits – and risks – of using telemedicine to care for patients during COVID-19? Which videoconferencing technologies are considered secure? View our on-demand webinar for a primer on telemedicine and keeping patients safe.
- Webinar: COVID-19 and the Risk of Diagnostic Error in Clinical Practice: The COVID-19 pandemic increases the risk of diagnostic error because the disease itself is new and knowledge of its clinical manifestations is still evolving. View our on-demand webinar to learn how healthcare professionals can help reduce the risk of diagnostic errors while still safely caring for their patients during the pandemic (ISMIE policyholder login required).
- Webinar: Digital Transformation of Medicine in the COVID-19 Era: How is the relationship between the analog and digital worlds in medicine evolving in the context of the COVID-19 pandemic? View our on-demand webinar to learn how these different models are interacting and changing (ISMIE policyholder login required).
- Webinar: Health Equity and the COVID-19 Pandemic: Previously referred to as the “great equalizer,” COVID-19 has taken a disproportionate toll on racial and ethnic minorities as well as individuals of low socioeconomic status. View our on-demand webinar to learn what healthcare professionals can do to safely care for patients who are members of these populations (ISMIE policyholder login required).
- Webinar: Adjusting to Practice During COVID-19 and Beyond: The COVID-19 pandemic has necessitated a number of changes to how physicians and clinicians interact with and care for their patients. View our on-demand webinar to learn about the practical and psychological adjustments that can help healthcare professionals, patients and families feel that quality care is still possible during these unprecedented times (ISMIE policyholder login required).
- Webinar: Bite-Sized Coping Strategies During Times of Uncertainty: Emotional exhaustion for physicians and other clinicians was already at an all-time high, even before the COVID-19 pandemic. But there are bite-sized tools and strategies that are simple, effective, and evidence-based that can help you to regain a sense of purpose and better manage burnout. View our on-demand webinar to explore these tools (ISMIE policyholder login required).
- Webinar: Litigation Stress in the Era of COVID-19: What should physicians know about litigation risk in the setting of a pandemic? View our on-demand webinar to learn about ways in which the COVID-19 pandemic is raising questions about liability and litigation risk, and how physicians can protect themselves (ISMIE policyholder login required).
- Webinar: Physician Well-Being: What’s Changed and What’s More Important than Ever in the Wake of COVID-19: Working to address physician well-being is a complex but highly important issue, and the COVID-19 pandemic has highlighted the urgency and need to support our healthcare professionals. View our on-demand webinar on physician well-being (ISMIE policyholder login required).
- Webinar: Adapting to COVID-19: One Story and A Few Lessons: Every practice, and certainly every health professional, has their own story and experiences managing life in the era of COVID-19. View our on-demand webinar to hear the story of one academic health system’s journey from pre-pandemic planning, to a surge of patients, to a massive pivot, and finally to efforts around recovery (ISMIE policyholder login required).
- Webinar: Through a Glass Darkly: A Year in Review and Thoughts for the Future in the Context of COVID-19: 2020 tested our healthcare system in ways it never had been before, with normal processes and operations significantly disrupted. View this on-demand webinar to learn about the causes and implications of the U.S. healthcare system’s response to the COVID-19 pandemic, as well as the resultant liabilities for physicians (ISMIE login required).
- Wellness for healthcare professionals during COVID-19: During this exceptionally challenging time, self-care is essential – and these tips may help. Read more.
Whether you have questions about expanding your services, are wondering how ISMIE will support retired physicians or are looking to suspend your coverage, our FAQs can help. Read more.
Resources from other organizations:
- Public health institutions:
- US government agencies:
- Resources from healthcare professional organizations:
- American Medical Association (AMA): COVID-19 (2019 novel coronavirus) resource center for physicians
- American Medical Association (AMA): Factsheet: State action related to delay and resumption of “elective” procedures during COVID-19 pandemic
- American Medical Association (AMA): Managing mental health during COVID-19
- American Society for Health Care Risk Management (ASHRM): Resources on Novel Coronavirus (COVID-19)
- Institute for Healthcare Improvement (IHI): Conversation and Action Guide to Support Staff Wellbeing and Joy in Work During and After the COVID-19 Pandemic (requires free IHI account)
- Medical Group Management Association (MGMA): COVID-19 Action Center
- American Academy of Family Physicians (AAFP): Checklist to Prepare Physician Offices for COVID-19
- Resources from academic institutions:
- Information for the general public:
- Global case count:
Last updated 12/18/2020